At Taruveeda , we strive to provide a smooth and satisfying shopping experience. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Returns

We accept returns for eligible products within 7 days of delivery.

To be eligible for a return:

• The item must be unused and in its original condition
• The product should be returned in its original packaging
• Proof of purchase/order confirmation is required

Products that are damaged due to misuse, improper handling, or normal wear may not qualify for returns.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return, including:

• Opened or used skincare products
• Opened haircare products
• Personal care items
• Gift cards or promotional items

Damaged or Incorrect Orders

If you receive:

• a damaged product,
• incorrect item,
• or defective package,

please contact us within 48 hours of delivery with:

• your order number,
• clear photos/videos of the package and product.

We will review the issue and assist you with a replacement or refund where applicable.

Refunds

Once your return is received and inspected, we will notify you regarding the approval status of your refund.

If approved:

• Refunds will be processed to the original payment method
• Processing time may take 5–10 business days depending on your bank/payment provider

Shipping charges (if any) are generally non-refundable unless the issue was caused from our side.

Exchange Policy

We currently offer exchanges only for:

• damaged products,
• defective items,
• or incorrect orders received.

Cancellation Policy

Orders can only be cancelled before they are shipped. Once the order has been dispatched, cancellation requests may not be accepted.

FAQS